Anyone else notice their missionary sub-categories gone today? The GSD says I should try a different browser and/or clear the cache. Am using Chrome. Clearing the cache did not fix it. Safari shows the sub-cats ok on my i-Phone but using it for finance things is clunky.
I believe the problem may be server failure on their end. Chrome has worked fine for a long time.
Missionary sub-categories have disappeared
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garystroble
- Senior Member
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- Location: near Milwaukee, Wisconsin, United States
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russellhltn
- Community Administrator
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Re: Missionary sub-categories have disappeared
Silly question, have you tried incognito mode? I don't know as cache is the problem as much as cookie buildup.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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swigginton
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- Location: Citrus Heights, CA, USA
Re: Missionary sub-categories have disappeared
If you are looking at the Income and Expense Summary, it looks like they changed the UI. Previously, there was an expander arrow to display Ward Missionary subcategories. It's gone now. There is an expander for Fast Offerings, but nothing else. You can click the expander arrow to the left of "Categories" in the heading and it will show all the subcategories, including missionary. You can also select "Ward Missionary" from the Categories drop-down to get a Subcategories drop-down with the list of missionaries. I'm betting this was an oversight and will eventually be fixed, but you might want to send feedback.
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garystroble
- Senior Member
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- Location: near Milwaukee, Wisconsin, United States
Re: Missionary sub-categories have disappeared
Thanks the arrow is indeed a workaround but am sure others are going to have issues with it as well. I have reported it. Also notice the total of the stock Missionary category and the sub-cat is not correct. It just shows the generic missionary total, not the grand total of missionary and individual missionaries accounts. That has been reported as well on the same ticket.
PS I had cleared cache and cookies both. Zero difference. Incognito mode is against my religion
PS I had cleared cache and cookies both. Zero difference. Incognito mode is against my religion
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garystroble
- Senior Member
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- Joined: Thu Oct 20, 2016 4:34 pm
- Location: near Milwaukee, Wisconsin, United States
Re: Missionary sub-categories have disappeared
This seems to be fixed back to what it was correctly in LCR