2nd phone number in directory for Video Phone (VP) number

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ctmerrill
New Member
Posts: 1
Joined: Thu May 15, 2025 2:24 pm

2nd phone number in directory for Video Phone (VP) number

Post by ctmerrill »

Our ward has a large deaf group, and we are struggling with only being able to list 1 phone number in the directory.

Deaf people often use a video phone (VP) to make phone calls through an ASL interpreter. That phone can't receive texts. They usually also have a cell phone for texting. As you can guess, it's confusing when people don't know which phone number is listed in the directory - they try to call the cell phone, which the deaf person can't hear. Or they text the VP, and the message never arrives.

Is there a way to be able to add a second phone number to the directory??
ambldsorg
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Joined: Sat Nov 19, 2022 6:44 am

Re: 2nd phone number in directory for Video Phone (VP) number

Post by ambldsorg »

ctmerrill wrote: Thu May 15, 2025 2:32 pm Is there a way to be able to add a second phone number to the directory??
Use an image editing tool (or a camera) and take a picture of the individual and put both numbers at the bottom of the image and then upload that image either as the household image or the individual image?
russellhltn
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Location: U.S.

Re: 2nd phone number in directory for Video Phone (VP) number

Post by russellhltn »

In Ward Directory and Maps, as well as Member Tools, you can select if your phone number can receive Voice Calls, Text Messages, WhatsApp, or any combination.

Member Tools makes it clear what options are available to the members. Ward Directory webpage doesn't seem to.

That hasn't stopped some members from texting my landline and then wondering why I don't respond. But at least it's something.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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jonesrk
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Re: 2nd phone number in directory for Video Phone (VP) number

Post by jonesrk »

ctmerrill wrote: Thu May 15, 2025 2:32 pm Is there a way to be able to add a second phone number to the directory??
Not currently. That would be good submit to feedback
ambldsorg
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Posts: 158
Joined: Sat Nov 19, 2022 6:44 am

Re: 2nd phone number in directory for Video Phone (VP) number

Post by ambldsorg »

ctmerrill wrote: Thu May 15, 2025 2:32 pm Is there a way to be able to add a second phone number to the directory??
There was a time that contact interfaces had multiple phone contact fields available, typically labled Home, Cell, Work, etc... 'tis a shame that everyone always assumes that a phone number must necessarily be a cell phone.

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