MFA

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
hutchk1
New Member
Posts: 1
Joined: Sat Nov 13, 2021 4:25 pm

MFA

Post by hutchk1 »

I have a new phone and was unable to restore my Authenticator information and I can't log into my account. How do I reset it?
caillines
Member
Posts: 338
Joined: Sun Dec 14, 2008 6:09 pm
Location: Australia

Re: MFA

Post by caillines »

You'll need to get the phone number of the Global Service Centre from your ward clerk. The Global Service Centre can reset the MFA settings on your account so you can set it up on your new phone.

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