https://tech6.churchofjesuschrist.org/wiki/Support_for_Gospel_Library_Android/history?feed=atom 2026-05-20T21:34:54Z Revision history for this page on the wiki MediaWiki 1.43.3 https://tech6.churchofjesuschrist.org/wiki/index.php?title=Support_for_Gospel_Library_Android&diff=74376&oldid=prev 2022-02-23T19:24:05Z

<p></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 19:24, 23 February 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l11">Line 11:</td> <td colspan="2" class="diff-lineno">Line 11:</td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>If you are a new user of the app, or if you are confused about how to use a certain feature, many issues can be resolved by talking to a member of your ward who is experienced with the app. The best training is one-on-one, in person training where you can watch someone use the app and learn from them. If you are experienced with the app yourself, you can offer to help other members learn one-on-one or in a group setting.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>If you are a new user of the app, or if you are confused about how to use a certain feature, many issues can be resolved by talking to a member of your ward who is experienced with the app. The best training is one-on-one, in person training where you can watch someone use the app and learn from them. If you are experienced with the app yourself, you can offer to help other members learn one-on-one or in a group setting.</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>== Use the Tech <del style="font-weight: bold; text-decoration: none;">forums </del>==</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>== Use the Tech <ins style="font-weight: bold; text-decoration: none;">Forum </ins>==</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>The <del style="font-weight: bold; text-decoration: none;">[http://tech.churchofjesuschrist.org/</del>forum<del style="font-weight: bold; text-decoration: none;">/viewforum.php?f</del>=101 <del style="font-weight: bold; text-decoration: none;">Tech forums] are </del>a helpful resource. The developers don't visit the forums frequently, but there are many users of the app who are willing to help, and can answer questions or help you learn how to use the app more effectively. You will need to log in with your Church Account to post. You can also search the forums to see if your question has already been answered.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>The <ins style="font-weight: bold; text-decoration: none;">{{TechForum|</ins>forum=101<ins style="font-weight: bold; text-decoration: none;">}} is </ins>a helpful resource. The developers don't visit the forums frequently, but there are many users of the app who are willing to help, and can answer questions or help you learn how to use the app more effectively. You will need to log in with your Church Account to post. You can also search the forums to see if your question has already been answered.</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[[Category:Gospel_Library_for_Android]]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[[Category:Gospel_Library_for_Android]]</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[[Category:Gospel Library support]]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[[Category:Gospel Library support]]</div></td></tr> </table>

TimRiker https://tech6.churchofjesuschrist.org/wiki/index.php?title=Support_for_Gospel_Library_Android&diff=73226&oldid=prev 2020-03-02T16:29:40Z

<p><span class="autocomment">Use the LDSTech forums</span></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 16:29, 2 March 2020</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l11">Line 11:</td> <td colspan="2" class="diff-lineno">Line 11:</td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>If you are a new user of the app, or if you are confused about how to use a certain feature, many issues can be resolved by talking to a member of your ward who is experienced with the app. The best training is one-on-one, in person training where you can watch someone use the app and learn from them. If you are experienced with the app yourself, you can offer to help other members learn one-on-one or in a group setting.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>If you are a new user of the app, or if you are confused about how to use a certain feature, many issues can be resolved by talking to a member of your ward who is experienced with the app. The best training is one-on-one, in person training where you can watch someone use the app and learn from them. If you are experienced with the app yourself, you can offer to help other members learn one-on-one or in a group setting.</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>== Use the <del style="font-weight: bold; text-decoration: none;">LDSTech </del>forums ==</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>== Use the <ins style="font-weight: bold; text-decoration: none;">Tech </ins>forums ==</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>The [http://tech.<del style="font-weight: bold; text-decoration: none;">lds</del>.org/forum/viewforum.php?f=101 <del style="font-weight: bold; text-decoration: none;">LDSTech </del>forums] are a <del style="font-weight: bold; text-decoration: none;">great </del>resource. The <del style="font-weight: bold; text-decoration: none;">missionary support team and </del>developers don't visit the forums frequently, but there are many users of the app who are willing to help, and can answer questions or help you learn how to use the app more effectively. You will need to log in with your <del style="font-weight: bold; text-decoration: none;">LDS </del>Account to post. You can also search the forums to see if your question has already been answered.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>The [http://tech.<ins style="font-weight: bold; text-decoration: none;">churchofjesuschrist</ins>.org/forum/viewforum.php?f=101 <ins style="font-weight: bold; text-decoration: none;">Tech </ins>forums] are a <ins style="font-weight: bold; text-decoration: none;">helpful </ins>resource. The developers don't visit the forums frequently, but there are many users of the app who are willing to help, and can answer questions or help you learn how to use the app more effectively. You will need to log in with your <ins style="font-weight: bold; text-decoration: none;">Church </ins>Account to post. You can also search the forums to see if your question has already been answered.</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[[Category:Gospel_Library_for_Android]]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[[Category:Gospel_Library_for_Android]]</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[[Category:Gospel Library support]]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[[Category:Gospel Library support]]</div></td></tr> </table>

Sbradshaw https://tech6.churchofjesuschrist.org/wiki/index.php?title=Support_for_Gospel_Library_Android&diff=73225&oldid=prev 2020-03-02T16:26:17Z

<p>Update Android support email address</p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 16:26, 2 March 2020</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l6">Line 6:</td> <td colspan="2" class="diff-lineno">Line 6:</td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># Go to Settings &gt; Send Feedback.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># Go to Settings &gt; Send Feedback.</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># Fill in the fields of the feedback form, describing the problem you&#039;re experiencing.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># Fill in the fields of the feedback form, describing the problem you&#039;re experiencing.</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>Sending a message through the app automatically attaches basic information about your device and app installation, which can help the support team and developers figure out what may be causing the problem if there's a bug. If you are unable to contact the Android Gospel Library support team through the app, you can email them directly at [mailto:android-support@<del style="font-weight: bold; text-decoration: none;">ldsmail</del>.<del style="font-weight: bold; text-decoration: none;">net </del>android-support@<del style="font-weight: bold; text-decoration: none;">ldsmail</del>.<del style="font-weight: bold; text-decoration: none;">net</del>]. The support team should get back to you within a few days.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>Sending a message through the app automatically attaches basic information about your device and app installation, which can help the support team and developers figure out what may be causing the problem if there's a bug. If you are unable to contact the Android Gospel Library support team through the app, you can email them directly at [mailto:android-support@<ins style="font-weight: bold; text-decoration: none;">churchservicemail</ins>.<ins style="font-weight: bold; text-decoration: none;">org </ins>android-support@<ins style="font-weight: bold; text-decoration: none;">churchservicemail</ins>.<ins style="font-weight: bold; text-decoration: none;">org</ins>]. The support team should get back to you within a few days.</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Talk to a member of your ward ==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Talk to a member of your ward ==</div></td></tr> </table>

Sbradshaw https://tech6.churchofjesuschrist.org/wiki/index.php?title=Support_for_Gospel_Library_Android&diff=72762&oldid=prev 2018-04-09T20:58:33Z

<p>Support info for Android Gospel Library</p> <p><b>New page</b></p><div>There are a few channels for getting support for the Android (Google, Samsung, Huawei, LG, Motorola, etc., OR Amazon Kindle Fire) version of Gospel Library. All feedback is appreciated, and if you have problems or questions about using the app, we want to help.<br /> <br /> == Send a message to the support team ==<br /> The primary method of receiving support for Gospel Library is by sending a message to the support team. Gospel Library is supported by a team of service missionaries who work closely with the developers. You can send them a message through the app:<br /> # Open Gospel Library.<br /> # Go to Settings &gt; Send Feedback.<br /> # Fill in the fields of the feedback form, describing the problem you&#039;re experiencing.<br /> Sending a message through the app automatically attaches basic information about your device and app installation, which can help the support team and developers figure out what may be causing the problem if there&#039;s a bug. If you are unable to contact the Android Gospel Library support team through the app, you can email them directly at [mailto:android-support@ldsmail.net android-support@ldsmail.net]. The support team should get back to you within a few days.<br /> <br /> == Talk to a member of your ward ==<br /> If you are a new user of the app, or if you are confused about how to use a certain feature, many issues can be resolved by talking to a member of your ward who is experienced with the app. The best training is one-on-one, in person training where you can watch someone use the app and learn from them. If you are experienced with the app yourself, you can offer to help other members learn one-on-one or in a group setting.<br /> <br /> == Use the LDSTech forums ==<br /> The [http://tech.lds.org/forum/viewforum.php?f=101 LDSTech forums] are a great resource. The missionary support team and developers don&#039;t visit the forums frequently, but there are many users of the app who are willing to help, and can answer questions or help you learn how to use the app more effectively. You will need to log in with your LDS Account to post. You can also search the forums to see if your question has already been answered.<br /> <br /> [[Category:Gospel_Library_for_Android]]<br /> [[Category:Gospel Library support]]</div>

Sbradshaw