Internet Speed Tests - Revision history

Maddieelisejohnson: /* Method 1: Quick Throughput Test (Direct Access)    */

2025-12-29T20:17:56Z

Method 1: Quick Throughput Test (Direct Access)   

← Older revision		Revision as of 20:17, 29 December 2025
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	There are two methods to perform a throughput test on your network, depending on your access level and preferred workflow.		There are two methods to perform a throughput test on your network, depending on your access level and preferred workflow.

	===== '''Method 1: Quick Throughput Test (Direct Access)''''' ''   =====		==== '''Method 1: Quick Throughput Test (Direct Access)''''' ''   ====
	'''CNM SPEED TEST''' Church Network Manager (CNM) provides an alternative method for testing network speeds. This test measures the throughput from the meetinghouse firewall to the Meraki dashboard. While this test differs from the speedtest.net approach, it offers unique advantages and insights.		'''CNM SPEED TEST''' Church Network Manager (CNM) provides an alternative method for testing network speeds. This test measures the throughput from the meetinghouse firewall to the Meraki dashboard. While this test differs from the speedtest.net approach, it offers unique advantages and insights.

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	This represents the throughput between the firewall and the Meraki dashboard.		This represents the throughput between the firewall and the Meraki dashboard.

	===== '''Method 2: Throughput Test via Area Reports''''' '' =====		==== '''Method 2: Throughput Test via Area Reports''''' '' ====
	If you have access to Area Reports, you can run throughput tests directly from network performance data:		If you have access to Area Reports, you can run throughput tests directly from network performance data:

Maddieelisejohnson: I added Method 1 and Method 2 section

2025-12-29T20:17:23Z

I added Method 1 and Method 2 section

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 * '''Upload Speed''' measures how fast the connection can send data to others over the internet and is measured in megabits per second (Mbps). The ISP upload speed will typically be lower than the download speed. Upload speed is important for meetinghouse tasks such as sending MLS/LCR data to Church headquarters, streaming webcasts, and participating in personal video conferencing.
 * '''Download Speed''' measures how fast the connection can receive data from the internet and is measured in megabits per second (Mbps). The ISP download speed will typically be higher than the upload speed. Download speed is important for meetinghouse tasks such as streaming Church media for lessons, receiving webcasts, and participating in personal video conferencing.
 === '''Actions for Poor Results''' ===

Brandg423: Added a breadcrumb

2022-06-22T19:13:19Z

Added a breadcrumb

← Older revision		Revision as of 19:13, 22 June 2022
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			> [[Meetinghouse Technology]] > [[Meetinghouse Networking]]



	Internet connection speeds should be tested periodically to identify current connection speeds and verify that internet service providers (ISPs) are meeting contracted service levels.		Internet connection speeds should be tested periodically to identify current connection speeds and verify that internet service providers (ISPs) are meeting contracted service levels.

Brandg423 at 19:33, 27 May 2022

2022-05-27T19:33:05Z

← Older revision		Revision as of 19:33, 27 May 2022
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	=== '''Additional Actions''' ===		=== '''Additional Actions''' ===

	* '''Review wireless best practices:''' There are other factors that affect the performance of the meetinghouse internet connections. Please review the [[Improving Internet Access~~\|Improving Internet Access (Improving Internet Access article on Wiki)~~]] article.		* '''Review wireless best practices:''' There are other factors that affect the performance of the meetinghouse internet connections. Please review the [[Improving Internet Access]] article.
	* '''Check the firewall:''' Run a filter check to verify that the firewall is installed and activated correctly. Simply visit [http://filter.churchofjesuschrist.org/ filter.ChurchofJesusChrist.org] using a computer inside the building. If the page displays an ''X'', the firewall is not filtering content and could be causing a problem.		* '''Check the firewall:''' Run a filter check to verify that the firewall is installed and activated correctly. Simply visit [http://filter.churchofjesuschrist.org/ filter.ChurchofJesusChrist.org] using a computer inside the building. If the page displays an ''X'', the firewall is not filtering content and could be causing a problem.

Bretbassett: Bretbassett moved page User:Brandg423/Internet Speed Tests to Internet Speed Tests: Go Live

2022-05-24T15:58:48Z

Bretbassett moved page User:Brandg423/Internet Speed Tests to Internet Speed Tests: Go Live

← Older revision	Revision as of 15:58, 24 May 2022
(No difference)

Brandg423 at 16:28, 23 May 2022

2022-05-23T16:28:49Z

← Older revision		Revision as of 16:28, 23 May 2022
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	=== '''Additional Actions''' ===		=== '''Additional Actions''' ===

	* '''Review wireless best practices:''' There are other factors that affect the performance of the meetinghouse internet connections. Please review the [[~~User:Brandg423/~~Improving Internet Access\|Improving Internet Access]] article.		* '''Review wireless best practices:''' There are other factors that affect the performance of the meetinghouse internet connections. Please review the [[Improving Internet Access\|Improving Internet Access (Improving Internet Access article on Wiki)]] article.
	* '''Check the firewall:''' Run a filter check to verify that the firewall is installed and activated correctly. Simply visit [http://filter.churchofjesuschrist.org/ filter.ChurchofJesusChrist.org] using a computer inside the building. If the page displays an ''X'', the firewall is not filtering content and could be causing a problem.		* '''Check the firewall:''' Run a filter check to verify that the firewall is installed and activated correctly. Simply visit [http://filter.churchofjesuschrist.org/ filter.ChurchofJesusChrist.org] using a computer inside the building. If the page displays an ''X'', the firewall is not filtering content and could be causing a problem.

Brandg423 at 16:27, 23 May 2022

2022-05-23T16:27:28Z

← Older revision		Revision as of 16:27, 23 May 2022
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	== '''Speed Test''' ==		== '''Speed Test''' ==
	There are several online tools that can measure internet connection speeds. For example, '''speedtest.net''' can be used to measure the connection '''ping''', '''upload speed''', and '''download speed''' of the network.		There are several online tools that can measure internet connection speeds. For example, '''[https://www.speedtest.net/ speedtest.net]''' can be used to measure the connection '''ping''', '''upload speed''', and '''download speed''' of the network.

	* '''Ping''' measures the latency of the internet connection in milliseconds (ms). It is the measure of the speed of a reply from a network device. Smaller ping results mean the connection is more responsive, which helps tasks like streaming, webcasts, and personal video conferencing.		* '''Ping''' measures the latency of the internet connection in milliseconds (ms). It is the measure of the speed of a reply from a network device. Smaller ping results mean the connection is more responsive, which helps tasks like streaming, webcasts, and personal video conferencing.
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	=== '''Additional Actions''' ===		=== '''Additional Actions''' ===

	* '''Review wireless best practices:''' There are other factors that affect the performance of the meetinghouse internet connections. Please review the [[~~User:Brandg423/Improving Internet Accesshttps://tech.churchofjesuschrist.org/wiki/~~User:Brandg423/Improving Internet Access\|Improving Internet Access]] article.		* '''Review wireless best practices:''' There are other factors that affect the performance of the meetinghouse internet connections. Please review the [[User:Brandg423/Improving Internet Access\|Improving Internet Access]] article.
	* '''Check the firewall:''' Run a filter check to verify that the firewall is installed and activated correctly. Simply visit [http://filter.churchofjesuschrist.org/ filter.ChurchofJesusChrist.org] using a computer inside the building. If the page displays an ''X'', the firewall is not filtering content and could be causing a problem.		* '''Check the firewall:''' Run a filter check to verify that the firewall is installed and activated correctly. Simply visit [http://filter.churchofjesuschrist.org/ filter.ChurchofJesusChrist.org] using a computer inside the building. If the page displays an ''X'', the firewall is not filtering content and could be causing a problem.

Bretbassett: Moved Internet Speed Tests article from MHTech to Tech Wiki

2022-05-19T16:16:23Z

Moved Internet Speed Tests article from MHTech to Tech Wiki

New page

Internet connection speeds should be tested periodically to identify current connection speeds and verify that internet service providers (ISPs) are meeting contracted service levels.

== '''Speed Test''' ==
There are several online tools that can measure internet connection speeds. For example, '''speedtest.net''' can be used to measure the connection '''ping''', '''upload speed''', and '''download speed''' of the network.

* '''Ping''' measures the latency of the internet connection in milliseconds (ms). It is the measure of the speed of a reply from a network device. Smaller ping results mean the connection is more responsive, which helps tasks like streaming, webcasts, and personal video conferencing.
* '''Upload Speed''' measures how fast the connection can send data to others over the internet and is measured in megabits per second (Mbps). The ISP upload speed will typically be lower than the download speed. Upload speed is important for meetinghouse tasks such as sending MLS/LCR data to Church headquarters, streaming webcasts, and participating in personal video conferencing.
* '''Download Speed''' measures how fast the connection can receive data from the internet and is measured in megabits per second (Mbps). The ISP download speed will typically be higher than the upload speed. Download speed is important for meetinghouse tasks such as streaming Church media for lessons, receiving webcasts, and participating in personal video conferencing.

=== '''Actions for Poor Results''' ===
There are various reasons why a speed test will report a slow internet connection. The ISP may not be delivering the agreed service level, but it is best to rule out other issues that can affect speed test results before contacting the ISP. The following actions can help ensure that speed tests are accurate:

# '''Use a wired LAN connection:''' Run the speed test from a computer with a wired Ethernet connection (instead of Wi-Fi) to eliminate the chance of wireless interference.
# '''Reduce network traffic:''' Try running the test when no one else is using the network, since other network traffic will slow down performance. You can get a general overview of the current usage by logging into Church Network Manager ([http://cnm.churchofjesuschrist.org/ CNM.churchofjesuschrist.org)]. You should also shut down any programs and stop any downloads that are using the internet connection.
# '''Reboot the ISP Modem:''' Just as periodically rebooting computers can fix system issues and slowdowns, rebooting the ISP modem may help resolve internet performance issues. You can reboot or “power cycle” a modem simply by removing the modem power cable, waiting one minute, and then plugging the power cable back in.
# '''Run multiple tests:''' Run a speed test multiple times to get the best understanding of the connection speed. You may want to run tests at different times and on different days to understand whether issues are related to specific times.

If tests continue to report that internet speeds are below the contracted ISP service levels, please coordinate with the facility manager to contact the ISP to troubleshoot the issue. Inform the ISP of the test results and the steps that have already been taken.

=== '''Additional Actions''' ===

* '''Review wireless best practices:''' There are other factors that affect the performance of the meetinghouse internet connections. Please review the [[User:Brandg423/Improving Internet Accesshttps://tech.churchofjesuschrist.org/wiki/User:Brandg423/Improving Internet Access|Improving Internet Access]] article.
* '''Check the firewall:''' Run a filter check to verify that the firewall is installed and activated correctly. Simply visit [http://filter.churchofjesuschrist.org/ filter.ChurchofJesusChrist.org] using a computer inside the building. If the page displays an ''X'', the firewall is not filtering content and could be causing a problem.